Our vision and role

The Museum of Australian Democracy at Old Parliament House is a living museum of social and political history, located in a nationally listed heritage building in Parkes, Canberra.

The Museum of Australian Democracy at Old Parliament House helps people to understand Australia’s social and political history by interpreting the past and present and exploring the future. We achieve this by:

• bringing alive the importance of Parliament in the lives of Australians;
• interpreting, conserving and presenting the building and our collections;
• providing entertaining and educational public programs; and
• providing a range of other services that enhance the visitor experience.

Corporate and strategic plans

The Museum of Australian Democracy at Old Parliament House’s Strategic Plan for 2013-18 identifies our key objectives, priorities and measures of success.

The Old Parliament House Corporate Plan describes the purpose of the entity, the environmental context in which we operate, the performance measures used to assess the entity’s performance, the entity capabilities and the entity’s risk oversight and management systems. Both are available for download here, along with our organisation structure:

• Old Parliament House Strategic Plan, 2013-18 (DOCX, 46 KB)
• Old Parliament House Corporate Plan 2017-2018 (PDF, 478 KB)
• Museum Overview (PDF, 3.3 MB)
• Museum of Australian Democracy at Old Parliament House organisation structure (PDF)

Reconciliation Action Plan

Through our Reconciliation Action Plan (RAP) we will build better organisational understanding of Aboriginal and Torres Strait Islander cultures and histories. We will do this by providing training to our staff and promoting reconciliation within the government and museum sectors across Australia, including promoting the status and well-being of Aboriginal and Torres Strait Islander peoples.

• Reconciliation Action Plan (PDF, 1 MB)

Workplace diversity

The Museum of Australian Democracy at Old Parliament House is committed to providing a supportive, inclusive and respectful work environment that recognises and values the diversity of all its employees and visitors.

• Workplace Diversity Statement (DOCX, 46 KB)

Our Client Service Charter

This Charter sets out the standards of service which visitors to the Museum of Australian Democracy (MoAD) at Old Parliament House can expect. You can download the full Charter in .docx or .pdf format. If you have visited us recently, but did not have the opportunity to provide feedback, you may wish to fill out the visitor feedback section of the Charter or complete it online.

• Old Parliament House Client Service Charter and visitor feedback form (DOCX, 32KB)
• Old Parliament House Client Service Charter and visitor feedback form (PDF, 170 KB)

Have you visited the Museum recently? Tell us what you think by completing the online visitor feedback form.

Fraud reporting

The Museum of Australian Democracy at Old Parliament House has a policy of zero tolerance in relation to fraud.

If you are an employee or a member of the public and have information relating to fraud or suspected fraud that may involve the museum, please use one of the following methods to report it:

• Phone 02 6270 8171
• Email FraudControlOfficer@moadoph.gov.au
• Post a letter to:

Fraud Control Officer
Governance and Strategy
Museum of Australian Democracy at Old Parliament House
18 King George Terrace Parkes ACT 2600

Please provide as much information as you can about any suspicious incident, behaviour or person.

Your report will be confidential. You can also choose to remain anonymous.

If you choose to include contact details in your message, the museum’s Fraud Control Officer will phone, email or write to you to acknowledge receipt of your report, and to clarify any ambiguities.

All reports of fraud and suspected fraud will be investigated.